"Utterly amazed, they asked: 'Aren’t all these who are speaking Galileans? Then how is it that each of us hears them in our native language?'" - Acts 2:8-9.
In Genesis 11, God confused language and people could no longer understand one another. In Acts 2, God reversed that and enabled people to understand one another even though they were speaking different languages. The difference: God got involved and the people were speaking about the things of God. Leaders must also help their people communicate and understand one another (and the leaders) so everyone is on the same page. This can be a time-consuming, frustrating process, but well worth the effort. Those refusing to make the effort resort to orders, edicts, and impersonal memos, relying on their power and authority to get their way instead of building a consensus or allowing people the time to obtain understanding and communication breakthroughs.
LEADERSHIP STEP: How much do you involve yourself as a leader in the communication processes in your organization? Do people have access to you for clarification and deeper discussions? Your Step today is to set a time this week for an informal gathering, but the agenda is not of your choosing. Anyone from your department or company can come and they build the agenda of what you will talk about. They can submit topics in advance or simply ask questions. This is just one of many steps you need to take to ensure that there is a good communication flow in your organization (or family).